Tenant isolation
Agency-owned records carry explicit agency ownership and operational requests are expected to fail closed when the tenant context is missing.
Security
Protect the agency without making normal work impossible.
Okiova layers tenant isolation, session-bound staff verification, protected storage, audit, controlled support access, and incident controls underneath the workflows agency teams use every day.
Tenant isolationTwo-step staff sessionsProtected-data controls
Session-bound staff verification
Agency and platform staff complete email two-step verification for a new authenticated session; the verification challenge is bound to that login session.
Secure Vault
Supported high-risk values use tenant-bound protected storage, masking, and audited reveals instead of ordinary CRM notes. Long-term CVV/security codes are not stored.
Protected documents
Customer, partner, signature, distribution, and legal files use authenticated/authorized routes rather than assuming a file URL is safe by itself.
Audited support access
Platform support and Assist Mode remain distinct from ordinary agency membership and are designed to be explicit and auditable.
Incident control
Security operations include incident visibility and emergency controls intended to help the platform recover authority if credentials or normal access paths are compromised.
Security controls
Built around tenant boundaries, protected data, and accountable access.
Okiova documents the controls implemented today and adds external assessments or certifications as they are completed.
Encrypted protected secretsMasked sensitive displaysRole + permission controlsAudit trailsLogin throttling / security headersPlatform Health + regression tools
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