Relationship + CRM
Customers, households, businesses, policies, partner relationships, Customer 360, documents, and multi-line records.
Platform
Okiova is an operating system for insurance organizations.
The platform keeps the customer relationship, daily work, communications, financial workflows, portals, distribution, and controls connected while each agency remains its own tenant.
Relationship-firstTenant-safeOperations + money connected
Seven connected layers
Build the agency around one relationship model.
Okiova does not require every department to live in a different product.
Sales + Rating
Opportunities, quote options, manual quoting, a provider-neutral Rating Workspace, and a sandbox path for tested rating adapters.
Service + Retention
Service, claims/renewal work, document requests, retention episodes, reinstatements, rewrites, and win-back.
Communications + Workday
Connected Inbox, secure portal messaging, tasks, Action Center, Start My Day, notifications, departments, and configurable automations.
Money + Commission
Carrier/product commission rules, automatic policy commission calculation, overrides, tracking, reconciliation, reporting, and subscription billing controls.
Portals + Growth
Customer and referral partner portals, Okiova Sign, review workflows, campaigns, content opportunities, cross-sell, and partner intelligence.
Distribution + Enterprise Controls
Optional distribution relationships, markets, contracts, licensing, production, multiple locations, advanced permissions, audit, migration, and platform support.
Reliability underneath the workflow
The visible screen is only half the product.
Okiova's current foundation includes explicit tenant ownership, session-bound staff verification, audited protected-data access, event deduplication, retryable background work, stale-lock recovery, and health diagnostics so operational work is less dependent on one fragile request succeeding perfectly.
Tenant-owned data boundariesAgency-configured automationsCanonical event ledgerRetry + deduplication foundationPlatform Health visibilityControlled support / Assist Mode
Connections
Use the workflows that are available for your agency.
Manual workflows remain available, and connected carrier or rating options can be added as supported integrations are enabled.
Always-valid fallback
Manual quote, carrier, commission, and servicing workflows remain available even when a third-party adapter is not.
Verified compatibility
Supported carrier intake, book sync, and provider adapters are treated as compatibility claims only after their actual workflow is verified.
More integrations over time
Additional messaging, API, SSO, rating, and carrier connections can be added as they become available.
Choose your next step
Start now, or see the package you care about first.
Create your Okiova agency workspace immediately, or request a focused demo before you begin.